Since all our favours are made to order we have an approximate delivery time of 2-4 weeks. Some of our favours are sourced from around the world and we need to factor order times into our production process. Obviously we hope to dispatch orders within the shortest timeframe possible but suggest that our customers leave a comfortable margin when ordering. We will do our utmost to fulfil express orders. Please contact us with your requirements and we will do our best to accommodate you. An express order fee may apply.
Single samples will be dispatched by An Post at a cost of €3.00 (UK €6.00). Up to three samples can be ordered for a postage fee of €6.50 (UK €10). Otherwise a standard delivery charge of €10 will apply to orders in the Republic of Ireland (UK €25.00) and will de dispatched via An Post or by courier.
We do ship internationally, please contact us for a quotation prior to placing an order.
Do me a Favour will under no circumstances accept returns of assembled favour boxes unless they are faulty or delivered to you in error.
Do me a Favour have no minimum order quantity so we encourage customers to order a single sample to be certain of colours, patterns and confectionary before placing a complete order.
Goods returned to us must be in the original container, unused and complete with all decorations and confectionary. We advise customers to inspect favours as soon as you receive them for defects or damage. We must be notified within 3 working days of any items received defective, damaged or if there is a shortfall in the quantity sent. Simply return the damaged goods using An Posts recorded parcel delivery service (we will not issue a refund or replacement for goods that are not received by us) and we will issue a replacement if available or a refund if requested by the customer Where goods are damaged or faulty, the cost of returning the goods will be reimbursed to the customer.
Refunds for purchases made by credit card will be issued as a credit to that same account after inspection of returned products.
Refunds for purchases made by cheque or bank draft will be paid by refund cheque after inspection of returned products.